This research project is challenging the notion that immersive retail technology such as virtual reality (VR) and augmented reality (AR) is an effective tool. Much of the previous research in the retailing and marketing sectors focused on the positive aspects of immersive technology. However, the immersive shopping environment may have detrimental effects if it is not designed well, such as promoting impulsive buying. Focusing on the most unique characteristics of immersive technology, the ability to make a fantasy come true, this project will enhance understanding of key areas that have not been explored in the previous literature.